Last updated: 12 June 2026. This Privacy Policy describes how win22 collects, uses, stores, shares, and protects the personal data of Players registered on the win22 platform. By registering an account, you acknowledge and consent to the practices described herein.
All personal data stored on win22 servers is encrypted. All data transmitted between your browser and win22 is protected by 256-bit SSL/TLS — the same standard used by Malaysian banks and Touch n Go eWallet.
win22 collects only the personal data necessary to operate accounts, verify identity, process payments, and comply with regulatory requirements. We do not collect data for the purpose of selling it to third-party advertisers.
win22 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data shared with third parties is limited to what is strictly required for service delivery, regulatory compliance, or fraud prevention.
win22 operates under international gaming authority oversight. Our data practices comply with the applicable data protection and anti-money laundering regulatory requirements of our licencing jurisdiction.
You may request a copy of the personal data win22 holds on you, or request corrections to inaccurate data, at any time by contacting [email protected].
win22 retains personal data only for as long as required by law or legitimate operational necessity. Upon account closure, data is retained for the minimum period required by applicable regulation before secure deletion.
For the purposes of this Privacy Policy, the data controller responsible for the personal data of Players registered on the win22 platform is win22, operated under international gaming authority oversight. win22 determines the purposes and means of processing personal data collected through the win22.co website and associated services. For all privacy-related enquiries, Players may contact win22 at [email protected].
win22 may collect and process the following categories of personal data:
win22 collects personal data through the following means:
win22 processes personal data for the following purposes:
win22 processes personal data on the following legal bases:
win22 does not sell personal data. win22 may share personal data with the following categories of third parties strictly on a need-to-know basis:
All third parties who receive personal data from win22 are contractually bound to process that data only for the specified purpose and to maintain appropriate security standards.
win22 may transfer personal data to jurisdictions outside Malaysia where win22's infrastructure, licensor, or third-party service providers are located. Any such transfers are conducted under appropriate safeguards — including contractual clauses that require recipients to maintain data protection standards equivalent to those applicable to win22 — to ensure your personal data remains protected regardless of where it is processed.
win22 retains personal data for as long as required to fulfil the purposes described in this Policy, including the duration of the contractual relationship with the Player. Following account closure, win22 is required by regulatory obligations to retain certain records — including identity documents, transaction logs, and KYC records — for a minimum period as prescribed by the applicable anti-money laundering and gaming regulations of our licencing jurisdiction. After the applicable retention period, data is securely deleted or anonymised.
win22 uses cookies and similar tracking technologies on win22.co to:
Essential cookies required for platform functionality are set automatically. Non-essential analytical cookies are set only with your consent. You may manage cookie preferences through your browser settings at any time; however, disabling essential cookies may impair your ability to access win22 services. win22 does not use third-party advertising cookies.
Subject to applicable law and regulatory constraints, you have the following rights regarding your personal data held by win22:
To exercise any of these rights, submit a written request to [email protected]. win22 will respond within 30 calendar days. Identity verification may be required before processing your request.
win22 implements technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for data in transit, encryption of sensitive data at rest, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security assessments, and incident response procedures. In the event of a data breach that is likely to result in risk to Players, win22 will notify affected Players and relevant regulatory authorities in accordance with applicable legal obligations.
win22 is strictly prohibited for individuals under 21 years of age. win22 does not knowingly collect personal data from anyone under the age of 21. If win22 becomes aware that a minor has registered or attempted to use the Platform, the account will be immediately closed and any associated data will be deleted in accordance with applicable law. Parents or guardians who believe a minor may have accessed win22 should contact [email protected] immediately.
win22.co may contain references to third-party game providers and payment services. These third parties operate under their own privacy policies, and win22 is not responsible for the data practices of third-party entities accessed through the Platform. Players are encouraged to review the privacy policies of any third-party services they interact with through win22.
win22 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. Material changes will be communicated to registered Players via email or a prominent notice on win22.co. Continued use of win22 following notification of an updated Privacy Policy constitutes acceptance of the updated terms. The "Last updated" date at the top of this page reflects the most recent revision.
For any questions, concerns, or requests relating to this Privacy Policy or win22's handling of your personal data, please contact:
win22 aims to acknowledge all privacy-related requests within 3 business days and to resolve them within 30 calendar days.
Your data is protected. Your identity is secure. Your MYR transactions are encrypted. win22 gives you 1,200+ games, a full sportsbook, and instant Touch n Go eWallet payouts — backed by transparent privacy practices and international regulatory oversight.